IT/MSP Support
User support, ticket handling, Windows troubleshooting, onboarding and offboarding, documentation, and escalation-ready notes.
Experience
A practical mix of MSP support work, infrastructure awareness, and junior full-stack Laravel development.
User support, ticket handling, Windows troubleshooting, onboarding and offboarding, documentation, and escalation-ready notes.
Microsoft 365 administration, Entra ID concepts, MFA, mailbox support, Teams, SharePoint, and access management workflows.
Laravel apps with Blade, Tailwind CSS, Eloquent models, migrations, controllers, validation, and Filament admin panels.